Microsoft Edge is the default web browser on Windows 10 (and made its way into Windows 11 as well) and is supposed to be fast and secure. When Microsoft Edge won't open, it's a frustrating experience. If you have been using your computer and all of a sudden, the browser won’t open, don't panic! The article will help you fix this issue in no time. This post is for users who are having trouble opening Microsoft Edge. Have a great day.What to do if Microsoft Edge isn't working Keep me posted on how things go on your end. Ensure to review their support hours to know when agents are available.Ĭheck out also this resource to know more about what computer and browser you need for the best QuickBooks experience: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed. To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. They can perform a screen-sharing session to look for the root cause of the problem and help you apply a permanent fix. However, if done following the recommended steps, this time, I suggest reaching out to our Customer Care Team. Using a safe browser and accessing the program from there can usually fix the issue. To isolate the issue, I recommend opening your account in a private window, as suggested above. I've checked if there's a reported concern about this but haven't found one. Thanks for joining the thread and bringing this to our attention, mentioned by my colleagues above, Microsoft Edge is one of the supported browsers when using QuickBooks Online Accountant. I'm more than happy to provide additional assistance. If you have any other questions about switching your company files in QBOA, let me know by adding a comment below. You can check out this link as your guide: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed. On the other hand, you may use another supported and up-to-date browser to work with QuickBooks seamlessly. Select Contact Us, and give us a short description of your concern.A live representative can look into this securely and investigate the issue you had. Since the issue only happens when accessing QuickBooks using your regular Microsoft Edge browser, I would recommend reaching out to our Support Team for further assistance. I want to ensure you'll be able to switch your company files in QuickBooks Online Accountant (QBOA) seamlessly. Just tag my name in the comment section if you have other questions about switching companies or any concerns with QuickBooks. Use Prep for taxes to map and export your clients’ tax info.Add and manage your accounting team in QuickBooks Online Accountant.Use accountant tools and features in QuickBooks Online Accountant.These tools make reviewing your QuickBooks Online client's accounts more efficient: For more details, check out this article: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed.Īlso, I've included these articles that enhance your bookkeeping. Just use two other supported browsers, so you have the best and most secure experience with QuickBooks. In case you need to work with two different QuickBooks companies at the same time. This helps remove its stored cache so it'll function efficiently. If it works, let's clear the cache of your main browser. Once signed in, try to switch the two companies again. Just press the CTRL + Shift + P shortcut on your keyboard. This feature doesn't use the existing cache files, which makes it a good place to determine if there's an issue with the browser. To isolate the error message you get, I'd suggest logging into your QBOA account through an incognito window. Thanks for sharing your concern and providing a screenshot, Edge is one of the supported browsers in QuickBooks Online Accountant.
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